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Resources and methods to help you deliver exceptional user experiences

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Personas

Influence based persona template

A persona template for capturing key information about influencers and decision-makers.

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@userpsych
Method

Accessibility audits

Type

Descriptive

What

Evaluate digital products to ensure compliance with accessibility standards and guidelines.

Why

Identify and address potential barriers, making products inclusive for users with disabilities.

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Personas

Task specific persona template

A persona template focused on capturing user tasks and responsibilities.

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@userpsych
Method

Card sorting

Type

Evaluative, Informative

What

Participants organise content into groups, helping to understand their mental models.

Why

Improve information architecture and enhance the findability of content within a system.

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Personas

Task specific persona template

A persona template focused on capturing user tasks and responsibilities.

Avatar of @userpsych
@userpsych
Method

Cognitive walkthrough

Type

Evaluative

What

Simulate a user’s thought process to evaluate the usability of a product.

Why

Identify potential usability issues and improve the user interface.

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Interviews

User interview warm-up questions

A list of questions designed to help put participants at ease and gather valuable insight.

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@userpsych
Method

Heuristic evaluation

Type

Evaluative

What

Evaluate the interface against established usability principles.

Why

Identify usability issues based on recognised principles, guiding improvements in design.

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Misc

Emotions table by category

A categorised table of emotions to help align design choices with users' emotional needs.

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@userpsych