A categorised table of emotions to help align design choices with users' emotional needs.
A persona template for capturing key information about influencers and decision-makers.
A persona template focused on capturing user tasks and responsibilities.
Useful considerations to help you generate questions for screening participants.
An approach to help you decide which action to take based on problem clarity and risk.
An introduction script to help lay the groundwork for a successful and enjoyable interview.
A template to help enhance research outcomes by providing structure and definition.
A list of questions designed to help put participants at ease and gather valuable insight.