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Resources, methods and books to help you deliver exceptional user experiences

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UX resources

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Misc

Ideas for internal UX initiatives

Uncover organisational challenges, build influence, and showcase your value.

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@userpsych
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Accessibility

Inclusive design checklist

A checklist for making digital content that everyone can see, use, and understand.

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@userpsych
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Analysis

Competitor analysis comparison list

A list of areas to compare when conducting competitor analysis from a product perspective.

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@userpsych

UX methods

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Method

A/B testing

Type

Evaluative

What

Compare two versions (A and B) of a webpage or app to determine performance.

Why

Assess the impact of changes on user behaviour and make data-driven decisions.

Method

Accessibility audits

Type

Descriptive

What

Evaluate digital products to ensure compliance with accessibility standards and guidelines.

Why

Identify and address potential barriers, making products inclusive for users with disabilities.

Method

Accessibility testing

Type

Evaluative

What

Assess the usability of digital interfaces for individuals with disabilities.

Why

Guarantee that products are accessible to a diverse user base, promoting inclusivity.

Method

Affinity diagramming

Type

Generative, Exploratory

What

Group and categorise qualitative data to identify patterns and insights.

Why

Organise and make sense of complex information obtained from user research.

Method

Card sorting

Type

Evaluative, Informative

What

Participants organise content into groups, helping to understand their mental models.

Why

Improve information architecture and enhance the findability of content within a system.

Method

Clickstream analysis

Type

Descriptive, Informative

What

Analyse the sequence of user interactions within a website or application.

Why

Comprehend user behaviour, identify popular paths, and optimise user journeys.

UX books

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Learn to create intuitive, user-friendly websites by focusing on simple navigation and clear information design.

Steve Krug

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Learn to design intuitive, user-friendly products by applying cognitive psychology principles for visibility, feedback, and control.

Don Norman

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Master agile, user-centered design by focusing on iterative product experiences that align with business goals.

Jeff Gothelf

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Learn to create intuitive, user-centered interfaces by mastering modern interaction design principles for mobile and beyond.

Alan Cooper, Robert Reimann, and Christopher Noessel

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Learn to design habit-forming products by applying the four-step Hooked Model to build user engagement.

Nir Eyal

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Quickly validate ideas and solve problems by using the five-day Design Sprint to test solutions before full investment.

Jake Knapp

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Master the core principles of user experience by learning to balance business goals with user needs across devices.

Jesse James Garrett

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Master UX design with a comprehensive guide to user-centered techniques and tools for successful web projects.

Jesmond Allen and James Chudley